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Application
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Knowledge Base
Owners
Renters
Applications
Rental Requirements
Showings
General
Concierge
Owners
Application
Service
Homebase
Process
Landlord Best Practices
Owners
Application
How do I send an application to a renter if I'm using the Essentials package?
I received an Ikos Application packet for my rental property on Homebase. Now what?
What does Ikos consider as valid proof of income?
How do I approve an Ikos application and what happens next?
I approved an application and now they want to add an additional occupant over 18 years old. What should I do?
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Service
When I list my property through Ikos, on what other websites is it advertised?
Does each renter have their personal, employment, and rental references checked?
Is my Client Advisor licensed in Real Estate?
Who shows my property? Who has access to my property?
Will Ikos make copies of keys for me?
Why is my property not getting many showings?
What is the Essentials Package?
What is the Workforce Package?
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Homebase
How do I upload an Essentials property to Homebase?
How can I contact interested renters if I'm using the Essentials package?
How do I create a Homebase account?
How do I add a current tenant to my Workforce listing?
How do I send my listing to friends, family or any potential renters?
How do I edit my rental listing in Homebase?
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Process
How will I know if an applicant has viewed my property?
When and how do I pay my Ikos invoice?
How are deposits collected from approved applicants?
How are renter leads handled if I have the Workforce package?
Landlord Best Practices
Why do renters keep flaking on me?
What are the suggested Acceptance Criteria?
What pet policy should I have for my rental units?
When should I have my rental cleaned?
What is Fair Housing?
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