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      1. Knowledge Base
      2. Owners
      • Renters
        • Applications
        • Rental Requirements
        • Showings
        • General
        • Concierge
      • Owners
        • Application
        • Service
        • Homebase
        • Process
        • Landlord Best Practices

      Owners

      Application

      • I received an Ikos Application packet for my rental property on Homebase. Now what?
      • What does Ikos consider as valid proof of income?
      • How do I approve an Ikos application and what happens next?
      • I approved an application and now they want to add an additional occupant over 18 years old. What should I do?

      Service

      • Does each renter have their personal, employment, and rental references checked?
      • When I list my property through Ikos, on what other websites is it advertised?
      • Is my Client Advisor licensed in Real Estate?
      • Who shows my property? Who has access to my property?
      • Will Ikos make copies of keys for me?
      • Why is my property not getting many showings?
      • What is the Essentials Package?
      • What is the Workforce Package?
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      Homebase

      • How do I add a current tenant to my Workforce listing?
      • How do I send my listing to friends, family or any potential renters?
      • How do I edit my rental listing in Homebase?

      Process

      • How will I know if an applicant has viewed my property?
      • When and how do I pay my Ikos invoice?
      • How are deposits collected from approved applicants?
      • How are renter leads handled if I have the Workforce package?

      Landlord Best Practices

      • Why do renters keep flaking on me?
      • What are the suggested Acceptance Criteria?
      • What pet policy should I have for my rental units?
      • When should I have my rental cleaned?
      • What is Fair Housing?
      See more
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